Terms of use

As part of our mission to enhance the lives of individuals living with the effects of brain injury by establishing meaningful connections and collaborations between stakeholders, Brain Injury Canada (BIC) has created an interactive service directory with information about organizations, agencies, and programs that serve people with brain injury. The following policies are related to the use of the directory.

Database resources, information and links are provided for information only. Inclusion in the database does not constitute endorsement nor does exclusion indicate disapproval. BIC has worked to provide complete and accurate information in its service directory database. The listings are based on information provided by agency/organization/program representatives. Because information is constantly changing and being updated, listings are subject to change without notice. BIC makes no representation with respect to the accuracy and completeness of the contents of the database and specifically disclaims any implied responsibility for the accuracy of the information provided, and shall in no event be held liable for any loss or damage. BIC reserves the right to include or exclude resources. Resource inclusion may be delayed due to limits on available staffing or other database resources.

The service directory database provides links to other sites for more information. Links do not imply an endorsement of materials disseminated on those sites, opinions expressed there, nor does the existence of a link to another site imply the organization or person publishing the site endorses any of the materials or opinions on BIC’s sites. Links to other websites are provided as a convenience and BIC and its funders are not responsible for the content at any website linked to the BIC service directory database.

BIC does not license, endorse, rate, or recommend any agency/provider/program. BIC encourages people to make informed decisions about services, supports, and treatment options. BIC supports the use of and provides information about evidence-based treatments on its website. Individuals, families and service providers should ask questions, visit providers, and otherwise evaluate the ability of organizations to meet their needs in a way that best suits their unique circumstances. Each person has different needs, ways of learning, and perspectives that mean what works for one person may not work for another.

BIC does not guarantee client/participant referrals to any agencies listed in the database. Agencies are completely and wholly responsible for screening clients/participants for eligibility of services within their program(s). Agencies are responsible for informing BIC of changes to operations and information. BIC may exclude agencies for failure to respond to requests for updated information or for incomplete application information.

For information on inclusion/exclusion criteria, visit this page.